Rampal Upazila

Main Comtent Skiped

সিটেজেন চার্টার

Government of the People's Republic of Bangladesh

Office of the Upazila Nirbahi Officer

Rampal, Bagerhat

Promise to provide citizen certificate or service

Vision and Mission:

Vision: Ensuring efficient, professional, transparent and prompt public service delivery.

Mission: Capable and accountable through attractive and innovative organizational and practical manpower supported resources in attractive and comprehensive management

Public service delivery.

Sr. No.	Name of service	Maximum time required (hours / days / months)	Necessary documents	Place of receipt of documents / application form	Price and payment method (if any)	Officer in charge with the name of the branch	Senior officer
১	Providing honorarium to freedom fighters	01 working day	Order for exemption of allowance from higher authorities	The list of paid freedom fighters is kept in the office of the Upazila Nirbahi Officer	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
২	Payment of funeral expenses of late freedom fighter	03 working days	Application Death certificate Waresh certificate Power to raise burial costs	You have to submit the documents on your own initiative	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
৩	Birth registration approval from 6 months to 2 years	02 working days	Application in the prescribed form and recommendation of the ward member and the concerned chairman Photocopy of baby vaccination card 01 copy passport size photo	UNO office Concerned Union Parishad		Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
৪	Birth registration application for more than two years	02 working days	Application in the prescribed form and recommendation of the ward member and the concerned chairman 01 copy passport size photo Photocopy of child immunization card / photocopy of certificate	UNO office Concerned Union Parishad	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
৫	Birth registration correction	02 working days	Application in the prescribed form and recommendation of the ward member and the concerned chairman 01 copy passport size photo Photocopy of child immunization card / photocopy of certificate	UNO office Concerned Union Parishad		Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
৬	Approval of documents for allotment of agricultural khas land among the landless	01 working day	Case documents obtained from the Assistant Commissioner (Land)	Office of the Assistant Commissioner (Land)		Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
৭	Hat-Bazar land ... Document approval for issuance of license	01 working day	Case documents obtained from the Assistant Commissioner (Land)			Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
৮	Approval of documents for allotment of non-agricultural khas land in favor of individuals / organizations	01 working day	Case documents obtained from the Assistant Commissioner (Land)			Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
৯	Approval of documents related to vigilance renewal	02 working days	Case documents obtained from the Assistant Commissioner (Land)			Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১০	Distribution of checks of grants from the Relief and Welfare Fund of the Hon'ble Prime Minister in favor of the person	02 working days	A photocopy of the national identity card	UNO office		Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১১	Distribution of allocations received from the Ministry of Religion in favor of mosques / temples	02 working days	Photocopy of National Identity Card of the President / Secretary of the concerned Mosque / Temple Committee			Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১২	Distribution of checks received from the voluntary funds of His Excellency the President	02 working days	Photocopy of National Identity Card of the grantee	UNO office		Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১৩	Certification related to NGO activities	08 working days	Application in the form prescribed by the Bureau of NGO Affairs Shadow of FD6	Bureau of NGO Affairs		Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১৪	Apply for a grant from the Ministry of Culture	01 working day	Grant form from the Ministry of Culture	UNO office	Free	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১৫	Appointment of Presiding Officer for formation of Managing Committee in Educational Institutions	01 working day	Application of head teacher in school pad Attested copy of the previous committee formation and term paper	Not applicable	Free	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১৬	Nomination of guardian member of the ad hoc committee of the educational institution	01 working day	Application on school pad List of names of the three proposed parents	Not applicable	Free	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১৭	Provide feedback on setting up JSC or SSC examination centers	08 working days	Not applicable	Not applicable	Free	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১৮	Permission to go to primary school picnic	01 working day	Application of the head teacher of the school	Not applicable	Free	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
১৯	Meeting regarding the first honorary allowance of the heroic freedom fighter	08 working days	Applicant's application 01 copy of the applicant's picture Gazette / red message shading 01 copy of National Identity Card / Birth Registration Certificate	Not applicable	Free	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
২০	Investigation and disposal of general complaints	08 working days	Applicant's application	Not applicable	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
২১	Travel / Fair / Circus Investigation Report	08 working days	Applicant's application	Not applicable	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
২২	Investigation report on cinema / petrol pump installation / brick kiln installation / saw mill installation	08 working days	Applicant's application	Not applicable	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
২৩	Provide fertilizer sub-allocation	01 working day	Income arrival message	Not applicable	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
২৪	Youth Relief Approval	01 working day	Documents received from the Department of Youth Development	Not applicable	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
২৫	Provide VGD sub-allocation	02 working days	Documents obtained from the Department of Women's Affairs	Not applicable	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd
২৬	Approval of Check for Elderly Allowance, Widow and Husband Abandoned Distressed Women Allowance Disability Allowance and Disability Education Scholarship	01 working day	Documents received from the Upazila Social Service Office	Not applicable	Not applicable	Upazila Executive Officer, Rampal ০৪৬৫৭-৫৬০০৫ ০১৭২১৩৫৪৯৫৫ unorampal@mopa.gov.bd	Deputy Commissioner, Bagerhat ০৪৬-৬২৫১৫ ০১৭২০৪৬০৪০৬ dcbagerhat@mopa.gov.bd

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